Chota Community Health Services
4798 New Hwy 68, Madisonville, Tennessee, 37354
Patients are split on their experience at this clinic. Many praise the medical staff for being thorough and caring, especially during sick visits. However, a significant number of reviews highlight major issues with front desk staff, who are often described as rude or dismissive. Some patients feel their medical concerns are not taken seriously, leading to frustration with referrals and prescription refills. Overall, the clinical care is often seen as a bright spot, but the administrative side needs a serious overhaul.
Request specific providers by name if you have a complex condition, as consistency is key here.
✓ What Works Well
- Compassionate and thorough medical providers
- Quick and efficient sick visits
- Sliding pay scale options
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Difficulties with prescription refills
- Dismissive attitude toward complex health concerns
- Why is it so hard to get a prescription refill?
- Are the front desk staff trained in patient privacy?
Clinical staff often goes above and beyond.
Administrative staff needs better training on kindness.
Communication regarding referrals is lacking.
- Category Health & Medical
- City Madisonville
- State Tennessee
- Postcode 37354
- Country United States
readers daily.