10441 US Hwy 15 501 N, Suite 100, Chapel Hill, North Carolina, 27517
This practice is highly regarded for its clinical expertise, with many patients praising the doctors' thoroughness and professionalism. However, the administrative side is frequently criticized for being difficult to deal with, including billing issues, scheduling errors, and rude staff. It is a practice where the medical care is excellent, but the patient experience is often marred by administrative friction.
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Be prepared for administrative delays and follow up persistently if you need prescription authorizations.
✓ What Works Well
✗ Areas to Improve
Great doctors, poor admin
Life-changing medical care
Billing is a headache