Christian Family Medicine & Pediatrics - McKenzie - TN
15015 Highland Dr, McKenzie, Tennessee, 38201
The clinic is a hit-or-miss experience for many. While many patients love the 'family feel' and the quick, friendly service from providers like Donna and Drew, others are dealing with major billing headaches and poor communication. The 'cocktail shot' is a popular local favorite, but the administrative side—specifically billing and prescription management—is a major source of stress for families.
Always double-check your insurance status directly with your provider before the visit, as the front desk information can sometimes be outdated.
✓ What Works Well
- Friendly and welcoming family environment
- Quick walk-in availability
- Effective 'cocktail' treatments
✗ Areas to Improve
- Billing errors and collections issues
- Difficulty getting answers on the phone
- Inconsistent insurance acceptance
- Why am I getting a bill two years later?
- Do they actually take my insurance?
Love the staff, but the billing department is a mess.
They treat you like family, which is rare these days.
Great for a quick sick visit, just watch your statements.
- Category Health & Medical
- City McKenzie
- State Tennessee
- Postcode 38201
- Country United States
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