4133 Ogletown Stanton Rd, Newark, Delaware, 19713
While many patients praise the clinical staff and the quality of dental work, the office is plagued by severe administrative issues. Patients frequently report long wait times, difficulty reaching the office by phone, and confusing billing practices. The disconnect between the clinical care and the front-office operations is a major pain point.
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Try to resolve billing questions in person if phone support is unresponsive.
✓ What Works Well
✗ Areas to Improve
Great dentists, terrible front office
Scheduling is a nightmare
Billing is confusing