ChristianaCare Primary Care at Concord Health Center
Health & Medical · Primary Care

ChristianaCare Primary Care at Concord Health Center

161 Wilmington West Chester Pike, Chadds Ford, Pennsylvania, 19317

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The clinical providers at this location receive high praise for their care and attention. However, the administrative side is a major pain point for many patients. Issues with phone accessibility, scheduling, and billing transparency are frequently mentioned, leading to significant frustration.

Review Summary
20
Most Relevant
14
Newest
20
Highest
18
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

Use the patient portal for non-urgent communication, as phone lines are often overwhelmed.

Excellent clinical care
Poor administrative accessibility
Pros & Cons

✓ What Works Well

  • Caring providers
  • Thorough exams
  • Professional medical staff

✗ Areas to Improve

  • Impossible to reach by phone
  • Scheduling errors
  • Billing transparency
Frequently Asked Questions
  • Why can't I get a human on the phone?
  • Why was my appointment cancelled without notice?
User Feedback

Doctors are great, but the office management is a disaster.

I love my doctor, but I hate the admin process.

Great care, but be prepared for long hold times.

Location Details
Street: 161 Wilmington West Chester Pike
Neighborhood: Chadds Ford
City: Chadds Ford
State: Pennsylvania
Postcode: 19317
Country: United States
Location
161 Wilmington West Chester Pike, Chadds Ford, PA 19317
Quick Info
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