ChristianaCare Primary Care at Hockessin
726 Yorklyn Rd, Hockessin, Delaware, 19707
Patients generally love the doctors here, often calling them gems and angels. The clinical care is spot on, with many long-term patients feeling well-heard. However, the administrative side is a total mess. People are frustrated by the call center, long hold times, and poor communication regarding office moves or staff changes.
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Skip the call center if possible and use the patient portal for faster responses.
✓ What Works Well
- Exceptional, caring physicians
- Thorough medical exams
- Efficient clinical staff
✗ Areas to Improve
- Incompetent call center
- Poor administrative communication
- Long wait times for phone support
- Why is it so hard to reach the office directly?
- Are there any doctors left who actually listen?
Doctors are great but the office is a nightmare to deal with.
Feels like a factory now compared to years ago.
The clinical care is top-notch.
- Category Health & Medical
- City Hockessin
- State Delaware
- Postcode 19707
- Country United States
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