1111 12th St, Suite 201, Key West, Florida, 33040
Dr. Bensen is generally viewed as a highly skilled and professional surgeon. Many patients appreciate his thoroughness and clear communication. However, there are recurring complaints about the office's administrative efficiency, including difficulty scheduling, poor follow-up, and long wait times for appointments.
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Be persistent with follow-up calls if you are waiting for test results or surgery scheduling.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office staff is a headache.
Very thorough and explained everything clearly.
Felt rushed and had trouble getting answers.