Christopher C. Hasty, MD
810 WH Smith Blvd, Orthopaedics East & Sports Medicine Center, Greenville, North Carolina, 27834
Patients generally praise Dr. Hasty for his bedside manner and surgical skill, often calling him a class act. However, the office scheduling and administrative side is a total mess, with many reports of long hold times and unreturned calls. While the clinical care is spot on, the front-end experience is a major headache for many. It is a classic case of a great doctor let down by a clunky support system.
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Skip the automated AI scheduling system if possible; patients report better luck getting through to a live person for urgent needs.
✓ What Works Well
- Excellent bedside manner
- Highly skilled surgeon
- Clear explanations of procedures
✗ Areas to Improve
- Horrendous scheduling department
- Long wait times
- Poor communication regarding appointments
- How do I get a human on the phone?
- Why was my appointment cancelled without notice?
Dr. Hasty is a wonderful doctor who listens.
The scheduling system is a disaster.
Great clinical care, but the office needs a total revamp.
- Category Health & Medical
- City Greenville
- State North Carolina
- Postcode 27834
- Country United States
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