77 Belinda Pkwy, Mt. Juliet, Tennessee, 37122
Patients consistently praise Dr. Hawkins for his bedside manner, intelligence, and thoroughness. He is described as a doctor who truly listens and doesn't rush, which is a huge plus for many. The main pain point is the office staff and scheduling, with several reports of long wait times and poor communication regarding test results. While the clinical care is highly regarded, the administrative side often feels disorganized to patients.
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If you have an urgent concern, follow up via the patient portal or call early in the day to bypass the busy front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Hawkins is a gem, but the office needs help.
Great care, but be prepared to wait.
Communication regarding follow-ups is lacking.