Christopher M Broadway, MD
2460 North Interstate Highway 35 East, Suite 285, Waxahachie, Texas, 75165
Word Dermatology is highly regarded for its medical expertise, with many patients praising Dr. Word and his team for their thoroughness and care. However, there is a consistent pattern of complaints regarding the office staff's customer service, billing issues, and difficulty in scheduling appointments. The clinical care is excellent, but the administrative side often falls short.
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✓ What Works Well
- Excellent medical care
- Thorough exams
- Professional doctors
✗ Areas to Improve
- Rude office staff
- Billing issues
- Long wait for appointments
- Do I need a referral?
- How long is the wait for an appointment?
Dr. Word is the best dermatologist ever.
The staff needs better customer service training.
Great care, but the administrative side is frustrating.
- Category Health & Medical
- City Waxahachie
- State Texas
- Postcode 75165
- Country United States
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