469 Livingston St, Suite 1, Norwood, New Jersey, 07648
Patients generally trust Dr. Chung's medical expertise, noting his thoroughness and effective treatments. However, the front desk staff frequently receives complaints for being dismissive and unprofessional. Communication regarding test results is a major pain point for many. While the clinical care is often described as top-notch, the administrative hurdles can be a real headache.
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Always call to confirm your blood work results yourself; don't wait for them to reach out.
✓ What Works Well
✗ Areas to Improve
Doctor is great but the staff needs a serious attitude check.
Getting blood work results is like pulling teeth.
The office is spotless and the care is solid.