Churchland Psychiatric Associates
4041 Taylor Rd, Chesapeake, Virginia, 23321
This practice is highly polarizing. Many patients are deeply grateful for the compassionate care they receive from specific providers, often calling them life-savers. However, there is a significant volume of complaints regarding the office staff, phone system, and administrative organization. It seems to be a place where the clinical care is excellent, but the business side is a constant source of frustration.
We analyze 79 public reviews for Churchland Psychiatric Associates using our data models and filter out spam to highlight only authentic feedback.
If you have a good provider, try to maintain direct communication if possible, as the central office can be unresponsive.
✓ What Works Well
- Compassionate and effective clinical care
- Providers who truly listen
- Strong patient-provider relationships
✗ Areas to Improve
- Nightmare phone system and communication
- Unprofessional and rude office staff
- Scheduling and billing frustrations
- Why is it so hard to reach someone?
- Are the providers worth the wait?
- How do I get my prescriptions refilled?
Great doctors, but the office staff is a disaster.
Billing is a mess.
The providers are life-savers.
- Category Health & Medical
- City Chesapeake
- State Virginia
- Postcode 23321
- Country United States
