1410 W Grand Pkwy N, Katy, Texas, 77449
This location has a very mixed reputation. While some customers enjoy the fresh, hot chicken and friendly service from specific staff members, many others report significant issues with food quality, long wait times, and rude management. Consistency seems to be a major problem, with frequent complaints about cold or old food and poor customer service.
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Check your order before leaving the drive-thru to ensure all items are included.
✓ What Works Well
✗ Areas to Improve
Chicken was cold.
Manager was very rude.
Great service from the young man at the window.