Cincinnati Eye Institute
580 S Loop Rd, Ste 200, Edgewood, Kentucky, 41017
The Cincinnati Eye Institute in Edgewood is known for its high-quality surgical care and skilled doctors. However, the patient experience is frequently marred by extremely long wait times, administrative disorganization, and poor communication from the front office. Patients often feel like 'just a number'.
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The Edgewood location is notorious for long wait times; plan for a half-day visit and bring a book.
✓ What Works Well
- High-quality surgical care
- Skilled doctors
- Modern facility
✗ Areas to Improve
- Extremely long wait times
- Administrative disorganization
- Poor customer service
- Why is the wait so long?
- Do you accept my insurance?
Great doctors, but the admin side is a nightmare.
Be prepared to wait for hours.
Quality care, but poor customer service.
- Category Health & Medical
- City Edgewood
- State Kentucky
- Postcode 41017
- Country United States
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