Cincinnati Eye Institute
222 Piedmont Ave, Suite 4000, Cincinnati, Ohio, 45219
The Cincinnati Eye Institute is a mixed bag. While the surgeons and doctors are widely considered the best in the region, the administrative side is a total headache. Patients frequently complain about hours-long wait times and poor communication from the front desk. If you can get past the bureaucracy, the medical care is spot on.
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Bring a phone charger and a book; you will be waiting for hours regardless of your appointment time.
✓ What Works Well
- World-class surgical expertise
- Highly skilled specialists
- Successful complex procedures
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Impersonal assembly-line feel
- Why are the wait times so long?
- How do I reach a human in billing?
The doctors are worth the wait.
The front office needs a serious overhaul.
Great surgical outcomes.
- Category Health & Medical
- City Cincinnati
- State Ohio
- Postcode 45219
- Country United States
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