Automobile · Collision Repair

Ciocca Collision of Williamsport

620 Jordan Ave, Montoursville, Pennsylvania, 17754

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Ciocca Collision receives mixed reviews. Many customers are thrilled with the quality of body work, noting that their cars look brand new and the staff is professional. However, a significant number of reviewers report major issues with communication, long delays, and poor quality control, including misaligned parts and incomplete repairs. It seems to be a shop where the experience can vary greatly depending on the specific team handling the claim.

Our Review Process
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We analyze 69 public reviews for Ciocca Collision of Williamsport using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Inspect your vehicle thoroughly before leaving the lot, as some customers have reported issues with alignment and missing parts.

Collision repair
Insurance coordination
Pros & Cons

✓ What Works Well

  • High-quality body work
  • Professional front office staff
  • Good insurance coordination

✗ Areas to Improve

  • Long wait times and delays
  • Inconsistent quality control
  • Poor communication on status updates
Frequently Asked Questions
  • Do they work with all insurance companies?
  • How long does a typical repair take?
  • Do they offer loaner cars?
User Feedback

My car looks brand new, great job.

Communication was terrible, took forever.

Parts were misaligned and paint was poor.