Ciocca Dermatology - Giovanna Ciocca
7001 SW 97th Ave, Suite 101, Miami, Florida, 33173
Patients generally praise the medical expertise and results, often highlighting specific providers like Dr. Marilyn and Gloria. However, the office faces significant criticism regarding long wait times and front-desk communication. Many feel the practice is overbooked, leading to a factory-like atmosphere. While clinical outcomes are often spot on, the administrative side leaves much to be desired.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Book early morning slots to minimize the risk of afternoon delays.
✓ What Works Well
- High medical expertise
- Effective cosmetic results
- Professional clinical staff
✗ Areas to Improve
- Excessive wait times
- Poor front desk communication
- Overbooked scheduling
- Why are wait times so long?
- Is the staff trained in customer service?
- Are the cosmetic results worth the wait?
Great clinical care but administrative chaos
Staff needs a customer service course
Results are worth the bang for the buck if you have patience
- Category Health & Medical
- City Miami
- State Florida
- Postcode 33173
- Country United States
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