CITIDental Brookline
637 Washington St, Ste 210, Brookline, Massachusetts, 02446
Patients generally rave about the gentle touch and professional demeanor of the staff, especially the hygienists. Many feel at home and appreciate the clear communication regarding treatment plans and insurance. However, a few folks have flagged concerns about billing transparency and occasional aggressive upselling. Overall, it is a solid spot for those who usually dread the dentist chair.
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Ask for a detailed, written breakdown of costs before agreeing to any major dental work to avoid billing surprises.
✓ What Works Well
- Gentle and skilled hygienists
- Welcoming and friendly staff
- Clean and modern office environment
✗ Areas to Improve
- Billing and insurance confusion
- Reports of unnecessary procedure recommendations
- Occasional long wait times
- Does this office accept my insurance?
- Are the recommended procedures actually necessary?
Staff makes you feel comfortable even if you have anxiety.
Clear explanations of X-rays and treatment options.
Billing issues can be a headache.
- Category Health & Medical
- City Brookline
- State Massachusetts
- Postcode 02446
- Country United States
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