Citrus Grove Dental Care
2620 E Hwy 50, #100, Clermont, Florida, 34711
Citrus Grove Dental Care is highly regarded for its clinical staff, particularly Dr. Tran and Dr. Helms, who are praised for their bedside manner and thorough treatment plans. However, the practice faces significant criticism regarding its administrative policies, specifically billing disputes and rigid enforcement of payment policies. While many patients love the care they receive, others feel the office has become too focused on upselling and rigid financial rules.
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Get all treatment estimates in writing and confirm insurance coverage before starting any work to avoid surprise bills.
✓ What Works Well
- Excellent clinical care
- Friendly and supportive staff
- Thorough treatment explanations
✗ Areas to Improve
- Rigid billing and collection policies
- Reports of aggressive upselling
- Inconsistent administrative communication
- Do you offer payment plans?
- Why was I charged for this service?
Dr. Tran is the best, but the front office is difficult.
Felt pressured to buy expensive treatments.
Great care, but watch out for the billing department.
- Category Health & Medical
- City Clermont
- State Florida
- Postcode 34711
- Country United States
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