City Eye
35 Talcottville Rd, Vernon, Connecticut, 06066
The clinical care is generally well-regarded, with many patients praising the doctors for being thorough and professional. However, the administrative experience is a major pain point, with frequent complaints about rude staff, confusing scheduling, and unexpected fees.
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Verify your insurance coverage and copay details directly with your provider before the visit.
✓ What Works Well
- Thorough eye exams
- Modern equipment
- Friendly doctors
✗ Areas to Improve
- Rude front desk staff
- Confusing billing/fees
- Poor scheduling communication
- Why was I charged a copay?
- Is the office closing?
Great doctors, terrible front office
Confusing check-in process
Good clinical care
- Category Health & Medical
- City Vernon
- State Connecticut
- Postcode 06066
- Country United States
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