Personal Care · Hair Salon
City Glam
395 Kings Hwy, Brooklyn, New York, 11223
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Updated: 18 May 2026
Authenticity Score: 68/100
About
City Glam is a salon with a very mixed reputation. Many clients are loyal to Inna and praise her skill with hair extensions and color. However, there are numerous complaints about unprofessional behavior, overbooking, and rude customer service. It's a salon that can deliver great results, but the experience can be stressful and inconsistent.
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We analyze 78 public reviews for City Glam using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
75/100
Staff Behavior
40/100
Pro Tip
If you book with Inna, be prepared for potential wait times and a busy environment.
Specializes in Extensions
Spacious Salon
Pros & Cons
✓ What Works Well
- Skilled hair extensions and color
- Spacious and clean salon
- Some very loyal and happy clients
✗ Areas to Improve
- Unprofessional and rude behavior
- Overbooking and long wait times
- Inconsistent service quality
Frequently Asked Questions
- Is Inna good for extensions?
- Is it easy to book an appointment?
- Are the prices fair?
User Feedback
Inna is a hair artist.
The salon is often overbooked.
Customer service needs improvement.
Quick Info
- Category Personal Care
- Neighborhood Gravesend
- City Brooklyn
- State New York
- Postcode 11223
- Country United States
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