City Nails
2575 NC-105, #50, Boone, North Carolina, 28607
This salon has a very loyal following who love Tim and his family, often citing them as the best in Boone. Many customers rave about the quality of the nail art and the friendly, family-run vibe. On the flip side, there are some heated complaints about customer service, pricing transparency, and occasional rudeness. It seems like a place where you either have a fantastic experience or a really frustrating one.
We analyze 75 public reviews for City Nails using our data models and filter out spam to highlight only authentic feedback.
Ask for the price upfront before starting your service to avoid any surprises at the register.
✓ What Works Well
- High-quality, long-lasting nail art
- Friendly, family-owned atmosphere
- Reasonable prices for most
✗ Areas to Improve
- Inconsistent customer service
- Hidden fees or upcharges
- Occasional aggressive behavior
- Do they honor expired gift certificates?
- Why was I charged extra for shape?
- Is it better to book an appointment?
Tim is a legend for creative designs.
Communication can be a bit rough sometimes.
Great spot if you want a solid set of nails.
- Category Personal Care
- Neighborhood Boone
- City Boone
- State North Carolina
- Postcode 28607
- Country United States
