Personal Care · Nail Salon
City Nails
215 N Hillside St, Wichita, Kansas, 67214
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Updated: 18 May 2026
Authenticity Score: 78/100
About
City Nails has a very loyal customer base, with many clients visiting for over a decade. The owner, Emily, is highly regarded. However, there are significant complaints about customer service, especially for walk-ins, and a perception of being 'always booked.' While long-time clients love it, new clients may find it difficult to get an appointment or feel welcomed.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
14
Lowest rating
We analyze 66 public reviews for City Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
80/100
Staff Behavior
70/100
Pro Tip
Book your appointment well in advance; they are almost always fully booked.
Long-term staff
Affordable prices
Pros & Cons
✓ What Works Well
- Loyal customer base
- Emily is highly regarded
- Affordable prices
✗ Areas to Improve
- Difficult to get an appointment
- Poor customer service for walk-ins
- Perception of being unwelcoming
Frequently Asked Questions
- Do they take walk-ins?
- How far in advance should I book?
- Is it easy to get an appointment?
User Feedback
Emily is the best
Best nail place in Kansas
Always booked
Quick Info
- Category Personal Care
- Neighborhood College Hill
- City Wichita
- State Kansas
- Postcode 67214
- Country United States
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