3800 N Pulaski Rd, Chicago, Illinois, 60641
City Smiles has a long-standing reputation with many loyal patients who appreciate the family-like atmosphere and gentle care. However, there is a recurring theme of aggressive upselling and high, unexpected costs that frustrate newer patients. While the clinical team is highly regarded, the billing practices are a significant point of contention, leading to a polarized experience.
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Always ask for a written treatment plan and verify costs before starting any procedure.
✓ What Works Well
✗ Areas to Improve
Great care, but watch your wallet.
They treat you like family, but the billing feels like a scam.
Get a second opinion before agreeing to expensive work.