CityMD Forest Hills Urgent Care - Queens
70-49 Austin St, Queens, New York, 11375
CityMD Forest Hills is a polarizing location. Many patients appreciate the convenience and the kindness of specific doctors like Dr. Duroseau. However, there are significant and recurring complaints about long wait times, administrative errors, billing transparency, and unprofessional behavior from some staff members. It is a convenient option for urgent needs, but patients should be prepared for potential administrative hurdles.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check the wait times online or call ahead, and always verify your insurance coverage directly with your provider before your visit.
✓ What Works Well
- Convenient location
- Some very compassionate doctors
- Clean facility
✗ Areas to Improve
- Extremely long wait times
- Billing and insurance transparency issues
- Inconsistent staff professionalism
- Why is the wait so long?
- Will my insurance cover this?
Dr. Duroseau is amazing, but the front desk is a mess.
They overbook and make you wait for hours.
Good for quick needs, but don't expect a smooth administrative experience.
- Category Health & Medical
- City Queens
- State New York
- Postcode 11375
- Country United States
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