30 Franklin Ave, Franklin Square, New York, 11010
This CityMD location is a classic urgent care experience: hit or miss. Many patients appreciate the quick, efficient care and friendly staff, while others report rude interactions, misdiagnoses, and long wait times. It is a convenient option for minor issues, but experiences vary significantly based on the provider on duty.
Use the virtual check-in system if available to avoid waiting in the physical line.
✓ What Works Well
✗ Areas to Improve
The doctor was great, but the staff was rude.
I was in and out in an hour.
They misdiagnosed my condition.