CityMD Smithtown Urgent Care - Long Island
Health & Medical · Urgent Care

CityMD Smithtown Urgent Care - Long Island

519 W Jericho Turnpike, Smithtown, New York, 11787

Google Maps
Updated: 13 May 2026
Authenticity Score: 72/100
About

This urgent care center has a very polarized reputation. Many patients appreciate the clean facility and the quick, efficient care they receive. However, there is a significant number of complaints about rude staff, long wait times, and poor communication. Some patients feel that the doctors are dismissive and rushed. It's a place where you might have a great experience or a very frustrating one.

Review Summary
20
Most Relevant
13
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 73
Performance Scores
Medical Expertise 65/100
Admin Efficiency 45/100
Pro Tip

Call ahead to check if they have an X-ray tech on-site before you go.

Walk-in clinic
On-site testing
Pros & Cons
What Works Well
  • Clean and modern facility
  • Quick and efficient care for some
  • Friendly medical staff
Areas to Improve
  • Rude and dismissive front desk staff
  • Long wait times
  • Doctors can feel rushed and dismissive
Frequently Asked Questions
  • Do you have an X-ray machine?
  • Why is the wait so long?
User Feedback

Great care, but the staff is hit or miss

Doctors are rushed and don't listen

Clean facility, but administrative issues

Location Details
Street
519 W Jericho Turnpike
City
State
Postcode
11787
Country
Coordinates
40.8581, -73.215
Location
519 W Jericho Turnpike, Smithtown, NY 11787
Quick Info
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