Clara Maass Medical Center
1 Clara Maass Dr, Belleville, New Jersey, 07109
Clara Maass Medical Center receives highly polarized reviews. Many patients report exceptional, compassionate care from specific nurses and doctors, highlighting their professionalism and dedication. Conversely, there are significant complaints regarding unsanitary conditions, rude or unprofessional staff, and poor communication. The experience seems to vary greatly depending on the department and the specific staff members involved.
We analyze 75 public reviews for Clara Maass Medical Center using our data models and filter out spam to highlight only authentic feedback.
Patients suggest identifying and commending specific staff members who provide excellent care to ensure they are recognized.
✓ What Works Well
- Exceptional care from specific staff
- Efficient ER triage in some cases
- Clean and well-maintained areas in some units
✗ Areas to Improve
- Unsanitary conditions in some rooms
- Rude or unprofessional staff
- Poor communication and long wait times
- How do I file a complaint?
- Is the hospital clean?
- How do I get my medical records?
The nurses were amazing and compassionate.
The room was dirty and the staff was rude.
The care was phenomenal, but the administration is lacking.
- Category Health & Medical
- Neighborhood Belleville
- City Belleville
- State New Jersey
- Postcode 07109
- Country United States
