3875 US-301, Ste 5, Riverview, Florida, 33578
Patients generally praise the clinical expertise and friendly demeanor of the doctors, particularly Dr. Cormier. However, the front office staff frequently receives criticism for being rude, dismissive, and unprofessional. While the medical care is often described as spot on, the administrative friction and billing confusion significantly impact the overall experience. Many patients feel the front desk creates a negative atmosphere that overshadows the quality of the eye exams.
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Always confirm out-of-pocket costs for retina scans and specific lens add-ons before the exam starts.
✓ What Works Well
✗ Areas to Improve
The doctor is great but the front desk is a nightmare.
Billing practices feel like a scam.
Great eye exam, but I won't return due to the staff.