Clarkson Eyecare
3875 US-301, Ste 5, Riverview, Florida, 33578
Patients generally praise the clinical expertise and friendly demeanor of the doctors, particularly Dr. Cormier. However, the front office staff frequently receives criticism for being rude, dismissive, and unprofessional. While the medical care is often described as spot on, the administrative friction and billing confusion significantly impact the overall experience. Many patients feel the front desk creates a negative atmosphere that overshadows the quality of the eye exams.
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Always confirm out-of-pocket costs for retina scans and specific lens add-ons before the exam starts.
✓ What Works Well
- Excellent clinical care and thorough exams
- Friendly and knowledgeable doctors
- Stylish frame selection
✗ Areas to Improve
- Rude and dismissive front desk staff
- Billing errors and lack of transparency
- Difficult communication regarding insurance
- Does my insurance cover these specific tests?
- Why was I charged for a retina check without being told?
The doctor is great but the front desk is a nightmare.
Billing practices feel like a scam.
Great eye exam, but I won't return due to the staff.
- Category Health & Medical
- City Riverview
- State Florida
- Postcode 33578
- Country United States
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