Clarkson Eyecare
924 Florida Ave S, Lakeland, Florida, 33803
Clarkson Eyecare in Lakeland is generally well-regarded for its thorough eye exams and professional doctors. However, there are significant complaints about the administrative side, including poor customer service, difficulty reaching the office by phone, and billing issues. It is a practice that provides good medical care but struggles with administrative efficiency.
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If you have a billing question, try to visit in person as the phone lines are often ineffective.
✓ What Works Well
- Thorough eye exams
- Professional doctors
- Friendly staff (some)
✗ Areas to Improve
- Poor customer service
- Difficulty reaching by phone
- Billing issues
- Why is the wait so long?
- Do you take my insurance?
- How do I get my results?
The doctor was great, but the staff is a nightmare.
Good care, but the billing is a headache.
Expect long wait times.
- Category Health & Medical
- City Lakeland
- State Florida
- Postcode 33803
- Country United States
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