Clarkson Eyecare
7638 Stonebrook Pkwy, Frisco, Texas, 75034
Patients generally like the doctors and the quality of eye exams, but there is a strong undercurrent of dissatisfaction since the practice was acquired. Many long-time patients report issues with billing, difficulty reaching the office by phone, and a decline in customer service. It seems to be a classic case of a good local practice struggling after a corporate takeover.
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The doctors are still highly regarded, but be prepared for administrative hurdles and verify all costs upfront.
✓ What Works Well
- Quality eye exams
- Knowledgeable doctors
- Friendly staff (when reachable)
✗ Areas to Improve
- Billing errors
- Difficult to reach by phone
- Decline in service since acquisition
- Why can't I reach anyone by phone?
- Why am I being charged extra?
Good doctors, bad admin
Decline in service since acquisition
Billing is a nightmare
- Category Health & Medical
- City Frisco
- State Texas
- Postcode 75034
- Country United States
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