4320 Suwanee Buford Dam Rd, #2100, Suwanee, Georgia, 30024
Patients are generally satisfied with the clinical care, particularly from Dr. Gallagher and Dr. Nguyen, who are described as thorough and professional. However, there is a significant amount of negative feedback regarding the administrative side, including billing transparency, aggressive sales tactics for glasses, and poor customer service from the front desk. Many long-time patients feel the quality of service has declined since a management change.
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Always verify your insurance coverage and potential out-of-pocket costs before any procedure, as billing can be complex.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a nightmare
Wait times are way too long
Billing department is very difficult to deal with