5777 Old Winder Hwy, Braselton, Georgia, 30517
Patients generally appreciate the clinical care provided by the doctors, often highlighting their thoroughness and kindness. However, the office staff frequently receives criticism for being rude, disorganized, and difficult to reach. Billing issues and long wait times are common pain points. While the medical expertise is often spot on, the administrative side of the practice leaves many feeling frustrated.
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Always verify your insurance coverage and billing codes directly with your provider before the appointment to avoid surprise fees.
✓ What Works Well
✗ Areas to Improve
Clinical care is great but admin is a mess
Staff needs better training
Billing transparency is lacking