Clarkson Eyecare
325 W Walnut St, Lebanon, Kentucky, 40033
Clarkson Eyecare in Lebanon receives mixed reviews. Many patients appreciate the friendly staff and thorough eye exams, often highlighting specific doctors for their professionalism. However, there is a recurring pattern of complaints regarding billing transparency, long wait times for glasses, and difficulty reaching the office directly due to a centralized call center. The quality of the product (glasses) is also a point of contention for some.
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Verify your final billing total in writing before leaving the office to avoid unexpected charges later.
✓ What Works Well
- Friendly and professional doctors
- Thorough eye exams
- Convenient location
✗ Areas to Improve
- Billing transparency issues
- Long wait times for glasses
- Difficult to reach local office directly
- Why am I receiving bills after paying in full?
- How long does it take to get my glasses?
- Can I speak to someone at the local office?
The exam was great, but the glasses quality is poor.
The call center makes it impossible to get answers.
I felt like a number, not a patient.
- Category Health & Medical
- City Lebanon
- State Kentucky
- Postcode 40033
- Country United States
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