Clarkson Eyecare
10639 Dixie Hwy, empty, Louisville, Kentucky, 40272
Reviews for this location are quite mixed. While some patients appreciate the friendly staff and efficient exams, a significant number of reviews highlight major issues with communication, long wait times, and poor follow-up regarding glasses and contact orders. The transition from the previous practice seems to have left some long-term patients dissatisfied.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an order, call the office directly to check status rather than waiting for a notification.
✓ What Works Well
- Friendly and polite staff
- Thorough eye exams
- Modern office appearance
✗ Areas to Improve
- Difficulty reaching the office by phone
- Long delays in receiving eyewear
- Inconsistent customer service
- Why is it so hard to get someone on the phone?
- When will my glasses be ready?
The doctor is great, but the front desk is overwhelmed.
Communication regarding order status is lacking.
Expect long wait times for eyewear.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40272
- Country United States
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