2352 Plank Rd, Fredericksburg, Virginia, 22401
Patients have mixed experiences. While many appreciate the clinical care provided by the doctors, there are frequent complaints about aggressive sales tactics for glasses, billing errors, and administrative communication. The transition to the current management has been a point of contention for long-term patients.
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Be clear about your budget and needs before meeting with the optical sales team to avoid unwanted upselling.
✓ What Works Well
✗ Areas to Improve
Dr. Finney is great.
Staff is friendly but sales-focused.
Billing issues are frustrating.