Clarkson Eyecare
10232 Westport Rd, empty, Louisville, Kentucky, 40241
Dr. Shelton is highly regarded for her thorough exams and kind, personable nature. Many patients have followed her between locations, citing trust and quality care. However, there are significant complaints regarding the office's administrative side, including poor communication about glasses orders, difficulty reaching the office, and issues with record transfers.
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If you need your records transferred, follow up frequently and consider having your new doctor request them directly.
✓ What Works Well
- Thorough eye exams
- Kind and personable doctor
- Good customer service
✗ Areas to Improve
- Poor communication
- Difficulty reaching office
- Record transfer issues
- Is Dr. Shelton accepting new patients?
- How long for glasses?
- Can I transfer my records?
Dr. Shelton is the best.
The office staff is hard to reach.
Great eye care, poor admin.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40241
- Country United States
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