Clarkson Eyecare
10 Lincoln Hwy, Ste 101, Fairview Heights, Illinois, 62208
Clarkson Eyecare in Fairview Heights has a very polarized reputation. While many patients love the doctors, especially Dr. Stacks, for their professionalism and humor, the administrative and billing side of the practice is a frequent source of frustration. Issues with scheduling, long wait times, and poor communication are common. It seems to be a great place for an exam, but be prepared for potential headaches with the business side.
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Verify your insurance coverage and billing details in person before leaving the office.
✓ What Works Well
- Excellent and personable doctors
- Thorough eye exams
- Friendly opticians
✗ Areas to Improve
- Poor billing and insurance handling
- Frequent scheduling errors
- Difficult to reach by phone
- Why was my appointment canceled?
- How do I resolve a billing error?
Dr. Stacks is amazing, but the office is a mess.
Billing department is incompetent.
Great exam, but terrible customer service.
- Category Health & Medical
- City Fairview Heights
- State Illinois
- Postcode 62208
- Country United States
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