8658 Big Bend Blvd, St. Louis, Missouri, 63131
Patients have mixed experiences at this location. While many praise individual providers for their expertise and care, the administrative and billing departments are a major source of frustration. Frequent complaints include billing errors, lack of transparency, and difficulty reaching staff. While the clinical care is often good, the administrative hurdles can make the overall experience stressful.
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Be firm about declining additional imaging or tests if you are unsure about insurance coverage.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the sales pressure is too much.
Billing department is unresponsive.
Staff can be dismissive.