103 Clintonian Plz, Breese, Illinois, 62230
Patients generally have a positive view of the clinical care, with many praising the doctors for being thorough and personable. The office is often described as professional and efficient. However, there are recurring complaints about the front desk staff's attitude and some issues with billing or prescription handling. Overall, it is seen as a reliable spot for eye care, provided you don't run into administrative friction.
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Verify your frame order before leaving the office, as some patients have reported receiving frames that didn't match their initial selection.
✓ What Works Well
✗ Areas to Improve
Dr. Rivera is a standout for her personality and care.
The staff can be hit or miss regarding friendliness.
Great for routine exams, but double-check your frame orders.