Clarkson Eyecare
6098 Franconia Rd, Alexandria, Virginia, 22310
This location has seen a significant decline in customer satisfaction recently. While some patients still appreciate the doctors, there are numerous complaints about rude front desk staff, long delays for glasses, and confusing billing practices. Many long-time patients are now looking for other providers.
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✓ What Works Well
- Knowledgeable doctors
- Thorough eye exams
- Some helpful staff members
✗ Areas to Improve
- Rude and unprofessional front desk
- Long delays for eyewear
- Confusing and predatory billing
- Why is my order taking so long?
- Why was I charged for an extra fee?
Customer service has gone downhill.
Great doctors, terrible management.
Avoid if possible.
- Category Health & Medical
- City Alexandria
- State Virginia
- Postcode 22310
- Country United States
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