Clarkson Eyecare
6663 Edwardsville Crossing Dr, Edwardsville, Illinois, 62025
Clarkson Eyecare in Edwardsville has a very polarized reputation. While Dr. Rozell is consistently praised for her expertise and kindness, the optical staff and administrative processes are frequently criticized. Patients report long wait times for glasses, billing issues, and poor communication, leading to a frustrating experience for many.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need glasses, consider getting your prescription and ordering elsewhere to avoid the long wait times.
✓ What Works Well
- Excellent optometrist
- Thorough exams
- Modern equipment
✗ Areas to Improve
- Long wait for glasses
- Billing errors
- Poor customer service
- Where are my glasses?
- Why was I double billed?
Dr. Rozell is great, but the staff is not
Billing is a nightmare
Avoid the optical side
- Category Health & Medical
- City Edwardsville
- State Illinois
- Postcode 62025
- Country United States
readers daily.