Clarkson Eyecare
1894 Wentzville Pkwy, Wentzville, Missouri, 63385
Clarkson Eyecare in Wentzville has a very polarized reputation. Many patients love Dr. Jessen, describing her as kind and thorough, especially with children. However, there are frequent and serious complaints about the front-desk staff, long wait times, and poor communication regarding billing and appointments. It is a place where the clinical care is often excellent, but the administrative experience can be very frustrating.
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If you have a choice, try to book your appointment with Dr. Jessen specifically, as she is highly regarded.
✓ What Works Well
- Excellent optometrist (Dr. Jessen)
- Great with children
- Modern equipment
✗ Areas to Improve
- Unprofessional front-desk staff
- Long wait times
- Billing and communication issues
- Why is the wait so long?
- How do I get my glasses fixed?
Dr. Jessen is amazing, but the staff needs training.
Great care, but be prepared for administrative headaches.
Highly recommend the doctor, but be cautious with the front office.
- Category Health & Medical
- City Wentzville
- State Missouri
- Postcode 63385
- Country United States
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