Clarkson Eyecare
1819 Homer M Adams Pkwy, Alton, Illinois, 62002
Clarkson Eyecare in Alton receives mixed reviews. While many patients appreciate the thoroughness of the doctors and the helpfulness of specific staff members, there is a recurring theme of frustration regarding billing transparency and administrative communication. Some patients feel like they are being overcharged or not fully informed about costs, which has led to a loss of trust for some.
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Always ask for a detailed breakdown of costs before agreeing to any additional tests or services.
✓ What Works Well
- Thorough eye exams
- Helpful and friendly staff (in some cases)
- Convenient location
✗ Areas to Improve
- Billing transparency issues
- Poor phone communication
- Long wait times
- Why was I charged for a service I didn't know about?
- How can I get a copy of my prescription?
The doctor was great, but the billing department is a nightmare.
I love my doctor, but the front desk is hit or miss.
Great service, but be prepared for unexpected costs.
- Category Health & Medical
- City Alton
- State Illinois
- Postcode 62002
- Country United States
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