Clarkson Eyecare
100 Brickton Road, 102, Columbia, Missouri, 65201
This location has a polarized reputation. Many patients love Dr. Gerhardt for her patience and thoroughness, especially with children. However, there are significant complaints about the front desk, billing errors, and long wait times for glasses. The administrative side seems to struggle with communication and organization, which frustrates many customers.
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✓ What Works Well
- Excellent optometrist
- Great with children
- Stylish frame selection
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance issues
- Long wait for glasses
- Why is it so hard to get a status update on my glasses?
- Do they take my insurance?
Great doctor, but the office is a mess
Love the care, hate the wait
Staff needs better organization
- Category Health & Medical
- City Columbia
- State Missouri
- Postcode 65201
- Country United States
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