Clarkson Eyecare
1020 Green Meadows Road, Suite 100, Columbia, Missouri, 65201
Patients generally praise Dr. Barber for his thorough exams and clear communication. However, the front desk staff frequently receives complaints regarding poor communication, billing errors, and long wait times. While the clinical care is often described as spot on, the administrative side of the business is a major pain point. Many users feel the support team lacks organization and empathy.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Book your appointment early in the day to avoid the afternoon backlog often reported by patients.
✓ What Works Well
- Thorough and patient optometrist
- Convenient weekend appointments
- Modern office equipment
✗ Areas to Improve
- Unresponsive front desk staff
- Billing and insurance confusion
- Long wait times for appointments
- Why is it so hard to get someone on the phone?
- Are there hidden fees in the billing process?
Clinical care is excellent but admin is a mess
Staff needs better training on insurance
Great doctor, but the support team makes it hard to return
- Category Health & Medical
- City Columbia
- State Missouri
- Postcode 65201
- Country United States
readers daily.