Clarkson Eyecare
81 E Gay St, Columbus, Ohio, 43215
Patients generally love the doctors here, especially Dr. Gardner, who is described as thorough and kind. However, the front desk and billing department are a total mess. Many people report being ignored, overcharged, or harassed by third-party billing. It is a classic case of great clinical care ruined by poor admin support.
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Call ahead to confirm parking codes and double-check your insurance coverage before the appointment to avoid billing surprises.
✓ What Works Well
- Knowledgeable and friendly doctors
- Thorough eye exams
- Convenient downtown location
✗ Areas to Improve
- Nightmare billing department
- Rude or dismissive front desk staff
- Long wait times and poor communication
- Why am I getting bills for services I already paid for?
- Is there free parking available?
The doctors are spot on, but the admin side is a disaster.
Billing is a headache that isn't worth the trouble.
Staff can be cold and dismissive.
- Category Health & Medical
- City Columbus
- State Ohio
- Postcode 43215
- Country United States
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