Clarkson Eyecare
8051 Vesta Ave, Ste 2, Northfield, Ohio, 44067
Long-time patients have noticed a decline in service since the practice was acquired by a larger chain. While Dr. Gonzalez is frequently praised for her professionalism and thoroughness, the administrative side of the office is a major pain point. Patients report difficulty scheduling, billing confusion, and a feeling of being 'upsold' on services. It is a place where the medical care is still valued, but the business practices are causing frustration.
We analyze 76 public reviews for Clarkson Eyecare using our data models and filter out spam to highlight only authentic feedback.
If you have a billing question, try to speak with someone in the office directly rather than the call center.
✓ What Works Well
- Dr. Gonzalez is excellent
- Thorough eye exams
- Clean and professional office
✗ Areas to Improve
- Difficult scheduling system
- Billing transparency issues
- Aggressive upselling
- Why was my appointment canceled?
- Are you in-network with my insurance?
- Can I get a detailed receipt?
Dr. Gonzalez is a breath of fresh air.
Billing is a money grab.
Scheduling is a nightmare.
- Category Health & Medical
- Neighborhood Northfield
- City Northfield
- State Ohio
- Postcode 44067
- Country United States
