Clarkson Eyecare
555 E Michigan Ave, Saline, Michigan, 48176
Patients are generally satisfied with the eye exams and the doctors' expertise, often describing them as knowledgeable and kind. However, the practice is plagued by severe administrative and billing issues. Many patients report being billed for services they didn't receive, long delays in getting glasses, and poor communication from the front desk. The contrast between the quality of the eye exam and the quality of the office management is a major point of contention.
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✓ What Works Well
- Knowledgeable and kind optometrists
- Thorough eye exams
- Easy to schedule exams
✗ Areas to Improve
- Billing errors and hidden fees
- Long delays for glasses
- Poor front desk communication
- Why am I receiving bills for services I didn't have?
- When will my glasses actually arrive?
Great doctor, but the office management is a disaster.
Love the eye exam, but I'm never buying glasses here again.
Billing department is a total mess.
- Category Health & Medical
- City Saline
- State Michigan
- Postcode 48176
- Country United States
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