Clarkson Eyecare
2117 E Grand River Ave, Lansing, Michigan, 48912
Patients generally have a positive experience at Clarkson Eyecare, highlighting the professional and personable doctors. The staff is often described as friendly and helpful, especially during the frame selection process. However, there are significant complaints regarding the billing department and lack of transparency in pricing. While the clinical care is strong, the administrative side can be a headache.
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Ask for a detailed breakdown of costs before any procedure to avoid surprise billing later.
✓ What Works Well
- Professional and personable doctors
- Helpful frame selection staff
- Clean and modern office
✗ Areas to Improve
- Opaque billing practices
- Difficulty reaching the billing department
- Surprise charges
- Why was I charged more than the quote?
- How do I contact the billing department?
- Is my insurance accepted?
The doctors are great, but the billing is a nightmare.
Staff is very helpful with picking out glasses.
Great experience, but watch out for hidden costs.
- Category Health & Medical
- City Lansing
- State Michigan
- Postcode 48912
- Country United States
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